# The opening, end to end. Source: https://openwithcompass.com/platform The page also shows in-app mock-ups. Their names and figures are invented for illustration and are left out here. *Platform* From signed deal to doors open — who does what, in which module. ## Phase 01 · Signing & set-up: Hotel signed. Plan built. First budget priced. Set up once — every department starts from the same plan and budget. Who’s involved: [Leadership & development](https://openwithcompass.com/who-its-for#leadership), [Project management](https://openwithcompass.com/who-its-for#project-management), [Finance](https://openwithcompass.com/who-its-for#finance), [Owner](https://openwithcompass.com/who-its-for#owner) Modules in this phase: [Projects](https://openwithcompass.com/platform/modules#projects), [Properties](https://openwithcompass.com/platform/modules#properties), [Brands](https://openwithcompass.com/platform/modules#brands), [Contacts](https://openwithcompass.com/platform/modules#contacts), [Stakeholders](https://openwithcompass.com/platform/modules#stakeholders), [Access Management](https://openwithcompass.com/platform/modules#access-management), [Task Management](https://openwithcompass.com/platform/modules#task-management), [Budget Estimator](https://openwithcompass.com/platform/modules#budget-estimator) ### Signed hotel set up — rooms, director, opening date. Pulled from your development system — property, owner and brand already linked. Modules: [Projects](https://openwithcompass.com/platform/modules#projects), [Properties](https://openwithcompass.com/platform/modules#properties) ### Franchise conversion or luxury new build — different plans. Only the tasks and milestones that fit this hotel’s brand and type. Modules: [Task Management](https://openwithcompass.com/platform/modules#task-management), [Brands](https://openwithcompass.com/platform/modules#brands) ### First CapEx and pre-opening budget, ready in days. Priced from this hotel’s rooms, brand and type — then sent for approval. Modules: [Budget Estimator](https://openwithcompass.com/platform/modules#budget-estimator) ### Owner, designer and contractor invited — this hotel only. Each sees this opening only — and access ends on the date you set. Modules: [Access Management](https://openwithcompass.com/platform/modules#access-management), [Contacts](https://openwithcompass.com/platform/modules#contacts), [Stakeholders](https://openwithcompass.com/platform/modules#stakeholders) ## Phase 02 · Design & construction: Site visited. Mock-up approved. FF&E ordered. Consultant reports and site photos land on the project — every department sees progress. Who’s involved: [Design & construction](https://openwithcompass.com/who-its-for#design-construction), [Project management](https://openwithcompass.com/who-its-for#project-management), [Owner](https://openwithcompass.com/who-its-for#owner), [Finance & procurement](https://openwithcompass.com/who-its-for#finance), [Operations](https://openwithcompass.com/who-its-for#operations) Modules in this phase: [Site Visits](https://openwithcompass.com/platform/modules#site-visits), [Exceptions](https://openwithcompass.com/platform/modules#exceptions), [Project & Call Notes](https://openwithcompass.com/platform/modules#call-notes), [Documents](https://openwithcompass.com/platform/modules#documents), [File Management](https://openwithcompass.com/platform/modules#file-management), [Task Management](https://openwithcompass.com/platform/modules#task-management), [Procurement](https://openwithcompass.com/platform/modules#procurement), [Stakeholders](https://openwithcompass.com/platform/modules#stakeholders), [Personal Dashboards](https://openwithcompass.com/platform/modules#dashboards) ### Site visit photos reach every department the same day. Reports and photos land on the project, the milestone moves — nobody travels to check. Modules: [Site Visits](https://openwithcompass.com/platform/modules#site-visits), [Documents](https://openwithcompass.com/platform/modules#documents), [Personal Dashboards](https://openwithcompass.com/platform/modules#dashboards) ### Local stone instead of brand marble — decided and logged. Requested with reason and drawings; brand, design and technical review it. Modules: [Exceptions](https://openwithcompass.com/platform/modules#exceptions), [Brands](https://openwithcompass.com/platform/modules#brands) ### Mock-up room approved by the owner, on record. Design reviews and sign-offs sit on the plan — with a date and an approver. Modules: [Task Management](https://openwithcompass.com/platform/modules#task-management) ### FF&E ordered against the approved CapEx line. Bids compared, orders raised, deliveries booked as actual cost. Modules: [Procurement](https://openwithcompass.com/platform/modules#procurement), [Stakeholders](https://openwithcompass.com/platform/modules#stakeholders) ### Owner call: decisions logged, follow-ups assigned. Notes taken in the call become dated tasks — the owner gets the report link. Modules: [Project & Call Notes](https://openwithcompass.com/platform/modules#call-notes), [Task Management](https://openwithcompass.com/platform/modules#task-management) ## Phase 03 · Pre-opening: FF&E installed. Team trained. Sales launched. Each department works its own tasks — and everyone sees who is behind. Who’s involved: [People & training](https://openwithcompass.com/who-its-for#people), [Commercial](https://openwithcompass.com/who-its-for#commercial), [IT](https://openwithcompass.com/who-its-for#it), [Operations](https://openwithcompass.com/who-its-for#operations), [Finance](https://openwithcompass.com/who-its-for#finance), [Hotel team](https://openwithcompass.com/who-its-for#hotel-team), [Owner](https://openwithcompass.com/who-its-for#owner) Modules in this phase: [Installation Management](https://openwithcompass.com/platform/modules#installation-management), [Task Management](https://openwithcompass.com/platform/modules#task-management), [Resource Scheduler & Events](https://openwithcompass.com/platform/modules#resource-scheduler), [Absence Management](https://openwithcompass.com/platform/modules#absence-management), [Workflows & Notifications](https://openwithcompass.com/platform/modules#workflows), [Personal Dashboards](https://openwithcompass.com/platform/modules#dashboards) ### FF&E, OS&E and IT: delivered, installed, checked. Floor by floor, vendor by vendor — operations sees which rooms are ready. Modules: [Installation Management](https://openwithcompass.com/platform/modules#installation-management), [Procurement](https://openwithcompass.com/platform/modules#procurement) ### Trainings booked where the team is actually free. Recruitment days, trainings, trips and holidays — one calendar shows who’s free. Modules: [Resource Scheduler & Events](https://openwithcompass.com/platform/modules#resource-scheduler) ### Sales hiring overdue? The commercial director is emailed. An overdue milestone turns the opening to Warning — and tells the right person. Modules: [Workflows & Notifications](https://openwithcompass.com/platform/modules#workflows), [Task Management](https://openwithcompass.com/platform/modules#task-management) ### IT three tasks behind — every department can see it. Each department’s progress, phase by phase — long before the opening date. Modules: [Task Management](https://openwithcompass.com/platform/modules#task-management) ## Phase 04 · Opening readiness: Every room inspected. Every snag closed. Go or no-go. Room by room, item by item — to a documented go. Who’s involved: [Operations](https://openwithcompass.com/who-its-for#operations), [Hotel team](https://openwithcompass.com/who-its-for#hotel-team), [Design & construction](https://openwithcompass.com/who-its-for#design-construction), [Leadership](https://openwithcompass.com/who-its-for#leadership) Modules in this phase: [Quality Assurance](https://openwithcompass.com/platform/modules#quality-assurance), [Punching & Snagging](https://openwithcompass.com/platform/modules#punching-snagging), [Authority to Open](https://openwithcompass.com/platform/modules#authority-to-open), [Documents](https://openwithcompass.com/platform/modules#documents), [File Management](https://openwithcompass.com/platform/modules#file-management), [Surveys & Tickets](https://openwithcompass.com/platform/modules#surveys-tickets) ### Every room inspected — a fail comes with photos. Rooms, public areas and back of house — pass or fail, checked on site. Modules: [Quality Assurance](https://openwithcompass.com/platform/modules#quality-assurance) ### Every snag: a room, an owner, a date. Assigned and chased until closed — the GM watches the open count fall. Modules: [Punching & Snagging](https://openwithcompass.com/platform/modules#punching-snagging) ### Go or no-go — the missing permit shows first. Contracts, sign-offs, QA report and permits — each with an owner and a date. Modules: [Authority to Open](https://openwithcompass.com/platform/modules#authority-to-open), [Documents](https://openwithcompass.com/platform/modules#documents) ## Phase 05 · Handover: Hotel handed over. Support invoiced. Lessons fed back. Operations inherits every file, note and decision — no handover pack. Who’s involved: [Operations](https://openwithcompass.com/who-its-for#operations), [Finance](https://openwithcompass.com/who-its-for#finance), [Project management](https://openwithcompass.com/who-its-for#project-management) Modules in this phase: [Projects](https://openwithcompass.com/platform/modules#projects), [Documents](https://openwithcompass.com/platform/modules#documents), [File Management](https://openwithcompass.com/platform/modules#file-management), [Assets](https://openwithcompass.com/platform/modules#assets), [Billing](https://openwithcompass.com/platform/modules#billing), [Timesheets](https://openwithcompass.com/platform/modules#timesheets), [Trips](https://openwithcompass.com/platform/modules#trips), [Task Management](https://openwithcompass.com/platform/modules#task-management) ### Handed to the GM with every file and note. Status: Open – Handed Over. Files, notes, tasks and budgets stay with the hotel. Modules: [Projects](https://openwithcompass.com/platform/modules#projects), [Documents](https://openwithcompass.com/platform/modules#documents) ### Desk time, travel time and trips become invoices. Opening support billed per project — from hours and trips already logged. Modules: [Billing](https://openwithcompass.com/platform/modules#billing), [Timesheets](https://openwithcompass.com/platform/modules#timesheets), [Trips](https://openwithcompass.com/platform/modules#trips) ### The opening team’s feedback fixes the next hotel’s tasks. Unclear tasks and missing files are flagged — and fixed before the next opening. Modules: [Task Management](https://openwithcompass.com/platform/modules#task-management) ## Across all phases · Portfolio: Which openings hold their date — and which slip. Every opening’s health and realistic date — one view for leadership and finance. Who’s involved: [Leadership & development](https://openwithcompass.com/who-its-for#leadership), [Finance](https://openwithcompass.com/who-its-for#finance), [Owner](https://openwithcompass.com/who-its-for#owner) Modules in this phase: [Projects](https://openwithcompass.com/platform/modules#projects), [Personal Dashboards](https://openwithcompass.com/platform/modules#dashboards), [Reports](https://openwithcompass.com/platform/modules#reports), [Department Finance](https://openwithcompass.com/platform/modules#department-finance), [Entities](https://openwithcompass.com/platform/modules#entities) Finance plans income on the risk-adjusted line — not the hopeful one. Modules: [Projects](https://openwithcompass.com/platform/modules#projects), [Department Finance](https://openwithcompass.com/platform/modules#department-finance), [Personal Dashboards](https://openwithcompass.com/platform/modules#dashboards) ### Will the opening date hold? An overdue milestone turns the opening to Warning — seen before the date moves. Modules: [Projects](https://openwithcompass.com/platform/modules#projects), [Task Management](https://openwithcompass.com/platform/modules#task-management), [Reports](https://openwithcompass.com/platform/modules#reports) ## Your next opening, on COMPASS. [Book a live demo](https://openwithcompass.com/demo)