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A COMPASS film · 1:54

So how do you manage an opening?

Two minutes on hotel openings — before COMPASS, and six months after.

With sound · 1:541:54
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0:00How do you manage an opening?

So how do you manage an opening?

Great question.

16 departments, 16 spreadsheets, 35 alignment calls a week — and we do that 100 times a year.

It’s fine.

0:13Where is John?

Who keeps the master task list?

John does.

And where is John?

John left in March.

0:22Who builds the budget?

How do you build the opening budget?

Michael builds the budgets.

Michael is on holiday.

Michael’s on holiday.

Sorry, quick question.

How much does a telephone cost?

For a hotel in Dubai.

0:34How many this quarter?

How many hotels are you opening this quarter?

We report those numbers to the market every quarter.

They are accurate.

How many openings do we have this quarter?

Eleven.

Fourteen?

Depends how you count them.

I’ll come back to you.

It works, though.

0:49Six months later

It works.

And how is it now?

It doesn’t have to be like that.

1:03One system

We run the whole opening in COMPASS now.

One system.

From the day the deal lands to the day the doors open.

The task list builds itself from the project.

So does the budget.

Call notes, procurement, travel, timesheets, quality checks.

Reporting — every department, in one place.

And nobody has to know where John is.

1:23Twice as many?

Can we do twice as many next year?

Yeah.

Do you need more people?

No.

1:38Meanwhile, elsewhere

How on earth did you open 400 hotels last year?

No idea.

Have you tried spreadsheets?

What changes

From spreadsheets to one system.

Four things every opening team chases — and where they live in COMPASS.

Your next opening, on COMPASS.

We show it live — on a hotel like yours.

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Last updated: 14 October 2026