Signed hotel set up — rooms, director, opening date.
Pulled from your development system — property, owner and brand already linked.
Platform
The opening, end to end.
From signed deal to doors open — who does what, in which module.
Phase 01 · Signing & set-up
Hotel signed. Plan built.
First budget priced.
Set up once — every department starts from the same plan and budget.
Franchise conversion or luxury new build — different plans.
Only the tasks and milestones that fit this hotel’s brand and type.
First CapEx and pre-opening budget, ready in days.
Priced from this hotel’s rooms, brand and type — then sent for approval.
Owner, designer and contractor invited — this hotel only.
Each sees this opening only — and access ends on the date you set.
Phase 02 · Design & construction
Site visited. Mock-up approved.
FF&E ordered.
Consultant reports and site photos land on the project — every department sees progress.
Site visit photos reach every department the same day.
Reports and photos land on the project, the milestone moves — nobody travels to check.
Local stone instead of brand marble — decided and logged.
Requested with reason and drawings; brand, design and technical review it.
Mock-up room approved by the owner, on record.
Design reviews and sign-offs sit on the plan — with a date and an approver.
FF&E ordered against the approved CapEx line.
Bids compared, orders raised, deliveries booked as actual cost.
Owner call: decisions logged, follow-ups assigned.
Notes taken in the call become dated tasks — the owner gets the report link.
Phase 03 · Pre-opening
FF&E installed. Team trained.
Sales launched.
Each department works its own tasks — and everyone sees who is behind.
FF&E, OS&E and IT: delivered, installed, checked.
Floor by floor, vendor by vendor — operations sees which rooms are ready.
Trainings booked where the team is actually free.
Recruitment days, trainings, trips and holidays — one calendar shows who’s free.
Sales hiring overdue? The commercial director is emailed.
An overdue milestone turns the opening to Warning — and tells the right person.
IT three tasks behind — every department can see it.
Each department’s progress, phase by phase — long before the opening date.
Phase 04 · Opening readiness
Every room inspected.
Every snag closed. Go or no-go.
Room by room, item by item — to a documented go.
Every room inspected — a fail comes with photos.
Rooms, public areas and back of house — pass or fail, checked on site.
Every snag: a room, an owner, a date.
Assigned and chased until closed — the GM watches the open count fall.
Go or no-go — the missing permit shows first.
Contracts, sign-offs, QA report and permits — each with an owner and a date.
Phase 05 · Handover
Hotel handed over.
Support invoiced. Lessons fed back.
Operations inherits every file, note and decision — no handover pack.
Who’s involvedModules in this phase
Handed to the GM with every file and note.
Status: Open – Handed Over. Files, notes, tasks and budgets stay with the hotel.
Desk time, travel time and trips become invoices.
Opening support billed per project — from hours and trips already logged.
The opening team’s feedback fixes the next hotel’s tasks.
Unclear tasks and missing files are flagged — and fixed before the next opening.
Across all phases · Portfolio
Which openings hold their date —
and which slip.
Every opening’s health and realistic date — one view for leadership and finance.
Who’s involvedModules in this phase
Finance plans income on the risk-adjusted line — not the hopeful one.
Will the opening date hold?
An overdue milestone turns the opening to Warning — seen before the date moves.